Who we are
Our website address is: https://bravetherapy.com.
What personal data we collect and why we collect it
We collect some personal data when you book in for a workshop via the website plugin: Event Espresso. Other personal data we collect is your email address if you decide to sing up for the newsletter. Information will be collected via MailChimp. You have a chance to opt in or out any time.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms collect your email address to use via MailChimp. You have a chance to unsubscribe form any list you decide to sign onto via this website. We do not share your email address with anyone.
Booking via Timely
We use Timely for our online booking system. We store your name and email address and phone number there. Here you can read about Timely‘s security and privacy policies.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
By default WordPress does not collect any analytics data. However, many web hosting accounts collect some anonymous analytics data. Currently this website does not use any analytics plugin.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
We do not share your contact information with anyone.
How we protect your data
We keep all data in password protected computers, and double layered password and text-message protected sites like Stripe. We use scam protection software and regular web-developer check ups for our site against any cyber attack.
Industry regulatory disclosure requirements
BRAVE THERAPY is operating under Pacfa‘s Ethical Standards. http://www.pacfa.org.au/wp-content/uploads/2014/12/Guidelines-for-Client-Records.pdf
Event Registration Data
We collect information about you during event registration. This information may include but is not limited to:
- Your names
- Billing address
- Mailing address
- Email address
- Phone number
- Location and traffic data (including partial IP address and browser type)
- Any other details that might be requested from you for the purpose of processing your registration or ticket purchase
Handling this data also allows us to:
- Send you important account/purchase/service information.
- Respond to your queries, refund requests, or complaints.
- Process payments and prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
- Set up and administer your account, provide technical and customer support, and to verify your identity.
In order to process payments, we collect billing information on-site. Sensitive billing information is not stored on our server, but may be handled while in-transit to the payment processing server.
Masked billing information may be stored on our servers (eg only the last 4 digits of credit card numbers are stored: **** **** **** 1234).
Site administrators may keep a log of communications with the payment processors in order to verify payments are being processed correctly. These logs are automatically deleted after a week.
Event Registration Cookies
When you begin registering for an event and select a ticket quantity, a cookie will be used to track your registration. This cookie lasts 1 hour.
Email History Data
We keep a record of the emails sent to you. This is to ensure communication is successfully sent and its information is accurate.
Event Check-In Record
When you attend an event, an event manager may record the time you check in or out of the event.
Event Registration Data Retention
Personal data is stored at least until the date of the event, and may be kept indefinitely in case of future registrations. We only keep your email address via MailChimp, all other information is deleted after the event. You can always unsubscribe from mailing list in MailChimp.
Event Registration Data Erasure and Export
You have the right to request your personal data be sent to you electronically, and the right to request your registration data be erased after the event. To do so, please contact the event manager or site administrator.