Discover the courage to live wholeheartedly

Privacy Policy

Who we are

Our website address is: https://bravetherapy.com.

What personal data we collect and why we collect it

We collect some personal data when you book in for a workshop via the website plugin: Event Espresso. Other personal data we collect is your email address if you decide to sing up for the newsletter.  Information will be collected via MailChimp. You have a chance to opt in or out any time.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Contact forms collect your email address to use via MailChimp. You have a chance to unsubscribe form any list you decide to sign onto via this website. We do not share your email address with anyone.

Booking via Timely

We use Timely for our online booking system. We store your name and email address and phone number there. Here you can read about Timely‘s security and privacy policies.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

By default WordPress does not collect any analytics data. However, many web hosting accounts collect some anonymous analytics data. Currently this website does not use any analytics plugin.

Who we share your data with

By default WordPress does not share any personal data with anyone. We use Stripe for processing credit card payments and you can read their privacy policy here. To sign up for newsletter or information regarding workshop, we use MailChimp. You can read their privacy policy here.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We do not share your contact information with anyone.

How we protect your data

We keep all data in password protected computers, and double layered password and text-message protected sites like Stripe. We use scam protection software and regular web-developer check ups for our site against any cyber attack.

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Industry regulatory disclosure requirements

BRAVE THERAPY is operating under Pacfa‘s Ethical Standards. http://www.pacfa.org.au/wp-content/uploads/2014/12/Guidelines-for-Client-Records.pdf

Event Registration Data

We collect information about you during event registration. This information may include but is not limited to:

  • Your names
  • Billing address
  • Mailing address
  • Email address
  • Phone number
  • Location and traffic data (including partial IP address and browser type)
  • Any other details that might be requested from you for the purpose of processing your registration or ticket purchase

Handling this data also allows us to:

  • Send you important account/purchase/service information.
  • Respond to your queries, refund requests, or complaints.
  • Process payments and prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
  • Set up and administer your account, provide technical and customer support, and to verify your identity.

Billing Information

In order to process payments, we collect billing information on-site. Sensitive billing information is not stored on our server, but may be handled while in-transit to the payment processing server.

Please see the privacy policy of Stripe.

Masked billing information may be stored on our servers (eg only the last 4 digits of credit card numbers are stored: **** **** **** 1234).

Payment Logging

Site administrators may keep a log of communications with the payment processors in order to verify payments are being processed correctly. These logs are automatically deleted after a week.

Event Registration Cookies

When you begin registering for an event and select a ticket quantity, a cookie will be used to track your registration. This cookie lasts 1 hour.

Email History Data

We keep a record of the emails sent to you. This is to ensure communication is successfully sent and its information is accurate.

Event Check-In Record

When you attend an event, an event manager may record the time you check in or out of the event.

Event Registration Data Retention

Personal data is stored at least until the date of the event, and may be kept indefinitely in case of future registrations. We only keep your email address via MailChimp, all other information is deleted after the event. You can always unsubscribe from mailing list in MailChimp.

Event Registration Data Erasure and Export

You have the right to request your personal data be sent to you electronically, and the right to request your registration data be erased after the event. To do so, please contact the event manager or site administrator.

Take the first step towards healing now and contact me to book an appointment.

No society can understand itself without looking at its shadow side.
― Gábor Maté

Sign up to the mailing list

Yes Please!
Discover the courage to live wholeheartedly