Privacy Policy

Who we are

Our website address is: https://bravetherapy.com.

What personal data do we collect, and why do we collect it

We collect some personal data like your email address if you decide to sign up for the newsletter. Information will be collected via FloDesk. You have a chance to opt-in or out at any time.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Contact forms collect your email address to use via FloDesk. You have a chance to unsubscribe from any list you decide to sign onto via this website. We do not share your email address with anyone.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last two days, and screen options cookies last a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

By default, WordPress does not collect any analytics data. However, many web hosting accounts collect some anonymous analytics data. Currently, this website does not use any analytics plugin.

Who do we share your data with

By default, WordPress does not share any personal data with anyone. We use Stripe to process credit card payments; you can read their privacy policy here. To sign up for a newsletter or information regarding workshops, we use FloDesk. You can read their privacy policy here.

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where do we send your data?

Visitor comments may be checked through an automated spam detection service.

Your contact information

We do not share your contact information with anyone.

How we protect your data

We keep all data in password-protected computers, and double-layered password and text-message-protected sites like Stripe. We use scam protection software and regular web-developer checkups for our site against any cyber attack.

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter, such as their name, username, email address, and the comment itself).

Industry regulatory disclosure requirements

BRAVE THERAPY is operating under Pacfa‘s Ethical Standards. http://www.pacfa.org.au/wp-content/uploads/2014/12/Guidelines-for-Client-Records.pdf

Event Registration Data

We collect information about you during event registration. This information may include but is not limited to:

Your names
Billing address
Mailing address
Email address
Phone number
Location and traffic data (including partial IP address and browser type)
Any other details that might be requested from you for the purpose of processing your registration or ticket purchase

Handling this data also allows us to:

Send you important account/purchase/service information.
Respond to your queries, refund requests, or complaints.
Process payments and prevent fraudulent transactions. We do this based on our legitimate business interests.
Set up and administer your account, provide technical and customer support, and verify your identity.

Billing Information

To process payments, we collect billing information on-site. Sensitive billing information is not stored on our server but maybe handled while in transit to the payment processing server.

Please see the privacy policy of Stripe.

Masked billing information may be stored on our servers (eg only the last 4 digits of credit card numbers are stored: **** **** **** 1234).

Payment Logging

Site administrators may keep a log of communications with the payment processors in order to verify payments are being processed correctly. These logs are automatically deleted after a week.

Event Registration Cookies

When you begin registering for an event and select a ticket quantity, a cookie will be used to track your registration. This cookie lasts 1 hour.

Email History Data

We keep a record of the emails sent to you. This is to ensure communication is successfully sent and its information is accurate.

Event Registration Data Retention

Personal data is stored at least until the date of the event and maybe kept indefinitely in case of future registrations. We only keep your email address via FloDesk; all other information is deleted after the event. You can always unsubscribe from the mailing list in FloDesk.

Event Registration Data Erasure and Export

You have the right to request that your personal data be sent to you electronically and that your registration data be erased after the event. To do so, please contact the event manager or site administrator.